Listening to understand with Jacinta Re, Head of Social Work and Spiritual Care

Welcome to the Thrive Podcast series, from Monash Health's bespoke employee mental health and wellbeing program, Thrive, created for our people, by our people.

Hosted by PukaUp Founder Wayne Schwass, this series explores themes such as the unique challenges of working in healthcare, normalising mental health conversations, encouraging moments of rest and reflection, and creating safe spaces to empower our people to speak up.

In this episode, Wayne talks with Jacinta Re, Head of Social Work and Spiritual Care, about the power of listening to understand. Jacinta shares how active listening can foster trust, reduce conflict, and strengthen team connections while reflecting on the personal experiences that shaped her approach to compassionate leadership.

Jacinta also discusses the importance of self-awareness and self-care, highlighting the need for leaders to listen to themselves as much as to others to maintain resilience and balance in challenging healthcare environments.

Please take care when sharing links with others. The Thrive Podcast series is intended for Monash Health employees only.

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